OptumPay Passkeys and Bitwarden

Created by Lynn Shoop, Modified on Thu, Nov 6, 2025 at 12:56 PM by Lynn Shoop

OptumPay in Bitwarden is configured to use a passkey


NOTE: this is becoming a more common login method, so please familiarize yourself with it. 


How the passkey works:

  • First, log into the Bitwarden Extension. (Passkeys will not work if you are only using the Vault tab).
  • Navigate to the AGCAL/SCPA (or other applicable client) - OptumPay login page
  • Launch by clicking the applicable icon (Fig. 1) 
  • After entering the username, hit enter
  • A passkey prompt should appear via a popup window (Fig. 2)
  • Click the applicable passkey to gain access


Please scroll down for more troubleshooting options



If you receive an error message when trying to use your passkey, click the 'Try Another Sign In Option' button. (Fig. 3)


From the next screen (Fig. 4), select password








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